http://www.cioinsight.com/article2/0,1397,1570390,00.asp
In previous observations on Instant Messaging, I have suggested it has a number of problems, despite its massive popularity. But as this article indicates, IM is here to stay, and the ruling of the USA SEC is that it must be handled and archived just like e-mail. Since the cost of noncompliance can be budget-wrecking, IT managers have to plan for it carefully. Accepting its necessity is the first step [if it is not necessary, a network administrator should take all appropriate steps to keep it form working], and then developing a plan and following it up become the subsequent steps.
Posted by jho at May 5, 2004 11:50 AM