http://www.blueoxen.org/papers/0000D/
Meaty article with references, by an author of outstanding discernment [he agrees with me] on the state of collaborative tools. As I have ruminated, passim in this blog, we don't seem to make effective use of the tools we have. The author suggests this may well be because the tools are not very good in the first place.
Certainly, his enumertion of the qualities needed by good collaborative software are dead on, leading to a most poignant question: has the failure hitherto really been in the tools themselves, or in the way these tools are used? Is it a matter of "build it, and they will come" or is it a matter of "I've got to get in front of this crowd -- I'm their leader!"?
Top-down or bottom-up; this manifesto definitely suggests the latter as most appropriate.
Added note: not least among the charms of this article is that it gives another defintion for the acronym 'RSS'.
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