http://entmag.com/news/article.asp?EditorialsID=5846
Short article reporting on research study indicating that the instant messaging tidal wave is about to break over the corporate reefs. This suggests two things right away:
1) the security problems will be horrendous; and
2) give people a new way to communicate, and they will do so.
While the report emphasizes the North American context, elswhere much more widespread use of mobile devices could lead to an even greater demand for IM as being customary.
Posted by jho at June 17, 2003 08:45 PM